Delivering effective and timely support for our clients is a priority for us. Accordingly, we provide both telephone-based assistance and email-based help. For telephone support, please call 727-448-0000. For email questions, contact support@accessthefile.com.

We take pride in making sure our clients are properly educated regarding the use of our products. Accordingly, another support feature we offer is our Web-based training videos. We call them our “How To” videos. These videos are short, concise and cover the core functions of our unique technology. Our clients can obtain a live link to each of the videos by entering their login and password information in the column to the right.